LOCAL. HUMAN. APPOINTMENT-ONLY.TEXT GABE · (419) 517-1313 →

COMPUTER SECURITY · SCAM RECOVERY

Malware, scam, and account-recovery help

A frightening warning, unexpected pop-up, suspicious charge, or remote-access session can leave you unsure what to trust. The first step is a calm assessment of what happened, what may have been exposed, and what needs attention now.

Security work begins with diagnosis. No legitimate technician should promise certainty before examining the evidence.

WHO THIS HELPS

This service is for people who encountered a suspicious pop-up, allowed remote access, installed an unfamiliar program, noticed unwanted browser behavior, or are concerned that an account or device may be compromised.

WHAT TO EXPECT

A clear process, from first question to next step.

  1. 01

    Preserve the story

    Write down what appeared, who contacted you, what programs were installed, what information was shared, and whether money or accounts were involved.

  2. 02

    Inspect the device

    Gabe checks for unwanted software, remote-access tools, persistence, browser changes, security status, and other signs relevant to the incident.

  3. 03

    Separate facts from possibilities

    The report distinguishes what is confirmed, what is plausible, and what cannot be proven. Fear is not used as a sales tool.

  4. 04

    Recover in a safe order

    Threat removal, financial calls, password changes, multi-factor authentication, and monitoring are prioritized according to the evidence and risk.

THIS MAY INCLUDE

  • Pop-up and browser-redirect diagnosis
  • Malware and adware assessment
  • Remote-access incident review
  • Credential-risk guidance
  • Plain-English prevention recommendations

BEFORE THE APPOINTMENT

  • If money or banking is involved, contact the financial institution using a verified number.
  • Do not continue communicating with the suspected scammer.
  • Do not email passwords, verification codes, or identity documents.
  • A clean scan cannot prove that credentials were never viewed or copied.

START WITH GABE

Start with the problem—not the technical vocabulary.

I’ll help you make sense of it.